Policies

 

Which  mail carrier do you use?

I currently ship via USPS Priority Mail Only.

When will my order arrive?

All orders will be shipped within 5-7 business days. I use USPS Priority Mail for all shipping. Within the US, expect to receive your item 3 days after shipping.

Can I return an item?

All sales are final. No refunds or exchanges.

What if my order is damaged?

In the unlikely event that your item/s arrives damaged or broken, please contact me within 2 working days and send a photograph of the damaged item to patricia@macanastudio.com. As all items are unique and made in small quantities I may not be able to replace with an exact item. I will do my best to rectify the issue and a refund will be made if necessary.

Do you ship outside the USA?

Nope, but I'm flattered you would ask.